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The Hups Blog

Ideas for operational excellence professionals

Practical articles on flow, strategy execution and continuous improvement, written by people who do the work.

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  • Insights

    Flow as Your Truth Teller

    Many organizations think they are progressing well when everyone is busy and initiatives are moving. Fewer clearly understand how much actually makes it all the way through to a result. That ...

    Fredrik Fjellstedt 5 min read

  • Announcement

    Hups is ISO 27001:2022 Certified

    We are proud to announce that Hups has achieved ISO 27001:2022 certification – one of the world's most recognized standards for information security management.

    Carl Wadmark 2 min read

  • Insights

    The Impact on Lead Time When Quality Is Right

    Long lead times for customer quotes were seen as a capacity problem, but were in fact a flow problem. Joacim Harrby shares the story of how one company moved from frustration and unpredictable ...

    Joacim Harrby 7 min read

  • Insights

    No Plan Survives the Grey Zone

    Continuous Improvement is about learning your way through uncertainty. A skill set we need to acquire through practice and experience. The moment we step beyond what we already know, our plans start ...

    Fredrik Fjellstedt 6 min read

  • Insights

    Insight #01 - What is Continuous Improvement?

    I've been researching about lean and operational excellence, and especially the Toyota Production System, for more than 20 years. There are a lot of interesting questions within this area. Today I'm ...

    Niklas Modig 6 min read

  • Insights

    Daily management – a misunderstood concept?

    Daily management is, in my experience, a misunderstood concept in modern operations. It is often treated as a fixed routine, a short meeting at the same time every day. But the real question is not ...

    Joacim Harrby 4 min read

  • Insights

    The Power of Challenge-Driven Leadership

    A clear and ambitious quality target at a Swedish truck manufacturer shifted focus from adding tools to adding purpose. Instead of “implementing lean,” leaders set a clear challenge, to achieve Zero ...

    Fredrik Fjellstedt 4 min read

  • Insights

    Stop Relying on Heroes and Start Involving Everyone

    I once watched a skilled and committed leader take on the responsibility for a major transformation. The ambition was high but unfortunately the support was missing. Management gave little clarity, ...

    Joacim Harrby 3 min read

  • Insights

    Why leader-lead change builds lasting results

    If you want change to last, start with your leaders. Real transformation happens when the people inside your organization take the lead and inspire their teams to learn by doing, support each other, ...

    Carl Wadmark 4 min read