The Hups Blog
Practical articles on flow, strategy execution and continuous improvement, written by people who do the work.
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Long lead times for customer quotes were seen as a capacity problem, but were in fact a flow problem. Joacim Harrby shares the story of how one company moved from frustration and unpredictable ...
Joacim Harrby
When handovers are unclear, incomplete, or open to interpretation, work slows down and frustration builds up. This article is based on a real-world case from operations and follows one team as they ...
Joacim Harrby
Continuous Improvement is about learning your way through uncertainty. A skill set we need to acquire through practice and experience. The moment we step beyond what we already know, our plans start ...
Fredrik Fjellstedt
I've been researching about lean and operational excellence, and especially the Toyota Production System, for more than 20 years. There are a lot of interesting questions within this area. Today I'm ...
Niklas Modig
Daily management is, in my experience, a misunderstood concept in modern operations. It is often treated as a fixed routine, a short meeting at the same time every day. But the real question is not ...
Joacim Harrby
A clear and ambitious quality target at a Swedish truck manufacturer shifted focus from adding tools to adding purpose. Instead of “implementing lean,” leaders set a clear challenge, to achieve Zero ...
Fredrik Fjellstedt
I once watched a skilled and committed leader take on the responsibility for a major transformation. The ambition was high but unfortunately the support was missing. Management gave little clarity, ...
Joacim Harrby
If you want change to last, start with your leaders. Real transformation happens when the people inside your organization take the lead and inspire their teams to learn by doing, support each other, ...
Carl Wadmark
Even the most advanced organizations fall into the same trap: optimizing for resource efficiency (keeping people busy) rather than improving how value moves through the system. To visualize the ...
Niklas Modig
“It took the management team 30 days to develop the strategy, it only took the organization 30 seconds to misunderstand it.”
Fredrik Fjellstedt