Operational Excellence Maturity Assessment
Because the assessment is built on self-evaluation, the result is not imposed by external consultants. It is defined by your own leaders and teams.
This creates strong ownership of the current state, the desired future state, and the improvement journey ahead – making assessments a powerful tool for change management and sustainable transformation.
Create clarity, ownership, and direction for your operational excellence journey
Many organizations work with operational excellence, lean, customer focus, or continuous improvement for years – yet struggle to answer a fundamental question:
How far have we actually come?
Others have not yet started and want to understand their current maturity, strengths, and improvement potential. Without a clear picture of the current state, organizations risk feeling lost, uncertain about direction, and unsure where to focus their efforts.
At Hups, we help organizations diagnose their current state and create a shared understanding of where they are, where they want to go, and how to get there.
The challenge we address
Without structured assessments, organizations lack a fact-based and shared view of maturity in operational excellence and customer focus. Leaders often do not know:
- What they are truly good at
- Where the biggest improvement potential lies
- How maturity differs across functions, business areas, or flows
- Whether their efforts are actually leading to progress over time
This makes prioritization difficult and weakens commitment to change.
What we help you achieve
We help you create clarity and ownership around your current state. Through structured self-assessments, your organization gains a clear understanding of strengths, weaknesses, and improvement areas – defined by your own leaders and employees.
The assessment becomes a foundation for prioritization, alignment, and concrete action – not just a snapshot, but a starting point for transformation.
The Hups approach
Excellence in Practice
Hups has invested thousands of hours studying how the world’s leading organizations work with operational excellence.
Based on this experience, we have developed structured assessment models built on clear principles and sub-principles that define effective operational excellence in practice.
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Guided Self-Assessment
Our assessments are based on guided self-evaluation.
Participants are introduced to core principles and then assess their own organization by responding to structured statements, typically on a scale (e.g. 1–10), reflecting the level of adoption and maturity.
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Across All Levels
Assessments can be applied at different levels:
- Entire organizations
- Business units or functions
- End-to-end flows
- Projects, product groups, or value streams
The unit of assessment is always adapted to your needs.
Who this is for
This offering is designed for organizations at any stage of their journey – from those exploring operational excellence for the first time, to those wanting to evaluate and strengthen an ongoing transformation. It is particularly valuable for leadership teams seeking clarity, alignment, and direction.
A powerful foundation for change
Because the assessment is built on self-evaluation, the result is not imposed by external consultants. It is defined by your own leaders and teams.
This creates strong ownership of the current state, the desired future state, and the improvement journey ahead – making assessments a powerful tool for change management and sustainable transformation.
Contact Hups to explore how our assessment programs can help you understand where you are, align on where you want to go, and confidently take the next step.