Expert & Coach Development ProgramsBuild strong internal experts who make transformation happen
Strong internal experts are the engine of successful transformation. We help you build the competence, confidence and structures needed to implement operational excellence at scale.

Expert & Coach Development ProgramsBuild strong internal experts who make transformation happen
Strong internal experts are the engine of successful transformation. We help you build the competence, confidence and structures needed to implement operational excellence at scale.
Trusted across industries
From growing companies to large enterprises and public agencies, these organizations are building their own capability to improve flow.
































Why internal experts matter
Transformation depends on a few key people. They need the right support.
Large organizations depend on a small number of internal experts, coaches and facilitators to make sure transformation initiatives truly deliver impact. These roles carry significant responsibility: to support leaders, build the right structures and turn ambition into action. Yet many internal experts are asked to take on this role without sufficient support, structure or training.
At Hups, we help organizations build confident, capable internal experts who become the foundation of successful operational excellence and transformation journeys.
The challenge we address
Internal experts in operational excellence, lean and continuous improvement are expected to master a wide range of capabilities. They must design and structure a transformation, support leaders at different levels, train managers and employees, facilitate workshops and drive both cultural and structural change.
Without deep competence and the right support, these experts risk becoming overloaded, uncertain and ineffective. That puts the entire transformation at risk.
What we help you achieve
We help you strengthen your internal experts so they can confidently lead, support and scale transformation. Through tailored expert training programs, we build deep understanding of operational excellence, lean, customer orientation and continuous improvement, combined with practical skills in facilitation, coaching and change management.
Your experts become trusted partners to leadership, capable of guiding the organization from strategy to daily execution.
The Hups approach
A long-term partner to the people who drive change
Hups works closely with internal experts as a long-term partner. In many transformations, we act as the right hand to lean coordinators, operational excellence experts and transformation leaders. We understand their challenges, and what it takes to succeed in practice.
Trusted partner
We work alongside your lean coordinators, operational excellence experts and transformation leaders as their right hand.
Tailored learning journeys
Based on an assessment of current strengths and development needs, we create a flexible learning portfolio rather than a fixed curriculum.
Blended learning
Digital learning, group discussions, workshops and specialized in-depth sessions, combined to fit your experts.
People and systems
Training covers both hard and soft change: structures, routines, tools and methods, as well as leadership, culture, facilitation and storytelling.
What you get
What's included, and what changes for your experts
What's included
- Assessment of expert capabilities and development needs
- Design of a tailored expert learning journey
- Deep dives into operational excellence, lean, flow and continuous improvement
- Training in transformation design and program structure
- Change management, both cultural and structural
- Facilitation skills for leadership meetings, workshops and employee training
- Training in storytelling, inspiration and communication
- Digital learning modules combined with group-based learning
- Optional in-person masterclasses and advanced expert sessions
Programs can be short and focused, or structured as long-term expert development journeys.
Outcomes & business impact
Organizations building internal experts with Hups typically achieve:
- Stronger and more confident internal transformation capability
- Clearer structure and direction for transformation initiatives
- Increased leadership trust in internal experts
- Better alignment between strategy, leadership and execution
- Higher likelihood of successful, sustainable transformation
Who this is for
Internal experts such as lean coordinators, operational excellence leaders, transformation managers and improvement coaches. In short, the people responsible for turning transformation ambition into reality.
In their words
Improvement that starts on day one and keeps going
Training alone does not create capability. Here is what leaders saw when their teams learned by improving real work.
My management team identified and implemented 196 improvements within 6 weeks thanks to capabilities we learnt through the training programs.
Our flow analyses have created a shared view and incredible engagement. Leadership has fully adopted the Hups approach, building momentum across the organization. I've never seen anything like it in my ten years in this industry.
The programs inspire ideas for improvement from day one. We have generated over 200 improvements so far and we're well equipped to continue.
I was impressed with the simplicity of the program and the connection with our reality. It is the best explanation about flow I have seen!
From the beginning of the Foundation program, we could already see new ways of working and of approaching our challenges.
Customer stories
What happens when the organization builds its own capability
Real results from organizations where improvement was carried by people inside the organization.
1 day → <2 h
Bauer Media Outdoor
How Bauer Media Outdoor cut quote time to under two hours
Creating a client quote often took more than a working day. The change did not come from people working faster. It came from improving the flow of work.
Read the story →
17 → 7 days
Auctionet
How Auctionet cut delivery time from 17 days to 7
Auctionet's COO and Logistics Manager explain what they changed to get items to buyers ten days sooner. Includes a 3-minute video.
Read the story →
1,000 improvements
Apotekstjänst
Apotekstjänst: celebrating 1,000 improvements
Apotekstjänst passed 1,000 improvements, each one found and carried out by people inside the organization.
Read the story →FAQ
Questions about expert and coach development programs
Can't find what you're looking for? Talk to one of our experts.
Who are expert and coach development programs for?
Internal experts such as lean coordinators, operational excellence leaders, transformation managers and improvement coaches. In short, the people responsible for turning transformation ambition into reality.
How is a program put together?
We start with an assessment of your experts' current strengths and development needs. Based on that, we create a tailored learning journey. It is a flexible learning portfolio rather than a fixed curriculum.
What does the training cover?
Both hard and soft change. Deep dives into operational excellence, lean, flow and continuous improvement, transformation design and program structure, and change management. It also builds skills in facilitation, storytelling, inspiration and communication.
How long is a program?
Programs can be short and focused, or structured as long-term expert development journeys.
How is the training delivered?
Through digital learning modules combined with group-based learning, workshops and specialized in-depth sessions. Optional in-person masterclasses and advanced expert sessions can be added.
Related services
Strengthen your transformation from every angle
Management & Leadership Training
Strengthen leadership capability and alignment so operational excellence is actively led at all levels.
Learn more → TrainingTailor-Made Training Programs
Identify what capability your organization needs to build, why it matters and how to develop it.
Learn more → TransformationDeveloping Continuous Improvement
Build a self-improving organization where continuous improvement is part of everyday work.
Learn more → TransformationCompany-Wide Transformation
Management-led transformation where capability, ownership and execution are built into the organization itself.
Learn more →The foundation of transformation
Ready to build internal experts who make transformation happen?
Talk to us about how our expert training programs can help you build the competence, confidence and structures needed to implement operational excellence at scale.
