menu
close_24px

Expert & Coach Development ProgramsBuild strong internal experts who make transformation happen

Strong internal experts are the engine of successful transformation. We help you build the competence, confidence and structures needed to implement operational excellence at scale.

Workshop participants in conversation beside a table and a board of notes

Expert & Coach Development ProgramsBuild strong internal experts who make transformation happen

Strong internal experts are the engine of successful transformation. We help you build the competence, confidence and structures needed to implement operational excellence at scale.

Trusted across industries

From growing companies to large enterprises and public agencies, these organizations are building their own capability to improve flow.

LKAB logo
Roche logo
Cloetta logo
Bauer Media Outdoor logo
Volvo logo
Trafikverket logo
Scania logo
CJ Automotive logo
Airbus logo
UTSCH logo
Eramet logo
Pantamera logo
Apotekstjänst logo
Holmen logo
Mantena logo
Arla logo

Why internal experts matter

Transformation depends on a few key people. They need the right support.

Large organizations depend on a small number of internal experts, coaches and facilitators to make sure transformation initiatives truly deliver impact. These roles carry significant responsibility: to support leaders, build the right structures and turn ambition into action. Yet many internal experts are asked to take on this role without sufficient support, structure or training.

At Hups, we help organizations build confident, capable internal experts who become the foundation of successful operational excellence and transformation journeys.

The challenge we address

Internal experts in operational excellence, lean and continuous improvement are expected to master a wide range of capabilities. They must design and structure a transformation, support leaders at different levels, train managers and employees, facilitate workshops and drive both cultural and structural change.

Without deep competence and the right support, these experts risk becoming overloaded, uncertain and ineffective. That puts the entire transformation at risk.

What we help you achieve

We help you strengthen your internal experts so they can confidently lead, support and scale transformation. Through tailored expert training programs, we build deep understanding of operational excellence, lean, customer orientation and continuous improvement, combined with practical skills in facilitation, coaching and change management.

Your experts become trusted partners to leadership, capable of guiding the organization from strategy to daily execution.

The Hups approach

A long-term partner to the people who drive change

Hups works closely with internal experts as a long-term partner. In many transformations, we act as the right hand to lean coordinators, operational excellence experts and transformation leaders. We understand their challenges, and what it takes to succeed in practice.

  1. Trusted partner

    We work alongside your lean coordinators, operational excellence experts and transformation leaders as their right hand.

  2. Tailored learning journeys

    Based on an assessment of current strengths and development needs, we create a flexible learning portfolio rather than a fixed curriculum.

  3. Blended learning

    Digital learning, group discussions, workshops and specialized in-depth sessions, combined to fit your experts.

  4. People and systems

    Training covers both hard and soft change: structures, routines, tools and methods, as well as leadership, culture, facilitation and storytelling.

Read about the Hups approach

What you get

What's included, and what changes for your experts

What's included

  • Assessment of expert capabilities and development needs
  • Design of a tailored expert learning journey
  • Deep dives into operational excellence, lean, flow and continuous improvement
  • Training in transformation design and program structure
  • Change management, both cultural and structural
  • Facilitation skills for leadership meetings, workshops and employee training
  • Training in storytelling, inspiration and communication
  • Digital learning modules combined with group-based learning
  • Optional in-person masterclasses and advanced expert sessions

Programs can be short and focused, or structured as long-term expert development journeys.

Outcomes & business impact

Organizations building internal experts with Hups typically achieve:

  • Stronger and more confident internal transformation capability
  • Clearer structure and direction for transformation initiatives
  • Increased leadership trust in internal experts
  • Better alignment between strategy, leadership and execution
  • Higher likelihood of successful, sustainable transformation

Who this is for

Internal experts such as lean coordinators, operational excellence leaders, transformation managers and improvement coaches. In short, the people responsible for turning transformation ambition into reality.

In their words

Improvement that starts on day one and keeps going

Training alone does not create capability. Here is what leaders saw when their teams learned by improving real work.

My management team identified and implemented 196 improvements within 6 weeks thanks to capabilities we learnt through the training programs.
Maitham Ridha
Maitham RidhaCEO, Apotekstjänst

FAQ

Questions about expert and coach development programs

Can't find what you're looking for? Talk to one of our experts.

Who are expert and coach development programs for?

Internal experts such as lean coordinators, operational excellence leaders, transformation managers and improvement coaches. In short, the people responsible for turning transformation ambition into reality.

How is a program put together?

We start with an assessment of your experts' current strengths and development needs. Based on that, we create a tailored learning journey. It is a flexible learning portfolio rather than a fixed curriculum.

What does the training cover?

Both hard and soft change. Deep dives into operational excellence, lean, flow and continuous improvement, transformation design and program structure, and change management. It also builds skills in facilitation, storytelling, inspiration and communication.

How long is a program?

Programs can be short and focused, or structured as long-term expert development journeys.

How is the training delivered?

Through digital learning modules combined with group-based learning, workshops and specialized in-depth sessions. Optional in-person masterclasses and advanced expert sessions can be added.

The foundation of transformation

Ready to build internal experts who make transformation happen?

Talk to us about how our expert training programs can help you build the competence, confidence and structures needed to implement operational excellence at scale.