Vygruppen, the largest land-based transport group in the Nordic countries, has chosen Hups and their SaaS Platform as a solution to implement operational excellence and continuous improvement. The program includes all four of Vygruppen´s operational business areas, rail passenger services, bus services, freight transport and customer experience and innovation.
- At Vygruppen we would like to improve our processes and increase our power to deliver even better services to our customers. We chose to work with Hups because they have a very strong framework with a proven track record for continuous improvement that is both flexible and scalable, says Linda Ellingsen, Head of Continuous Improvement at Vygruppen.
Starting with a train-the-trainer program for top 500 managers, the aim is to develop a self-improving organization.
- We are very excited to work with such a great organization as Vygruppen. At Hups we believe that the power of true operational development lies within the organizations themselves and, more importantly, in all the capable people that work there. Our method helps unleash that power and we are really looking forward to making this happen for Vygruppen, says Niklas Modig, CEO of Hups.