Programs and courses within

Operational Excellence

Why are some organizations more productive than others? What’s below the surface? No one owns the definition of Operational Excellence. But this is how we see it - Operational Excellence is an umbrella concept including Lean, Agile, Design Thinking, Six Sigma, TPS, TPM, TQM, etc.

It’s not a matter of either/or. It's a fundamental attitude that encourages the constant development of operational excellence by using the best-suited concepts and methods given the nature of their processes and the nature of the customers' needs. There is no one-size-fits-all solution, but there are many tried-and-true experiences that can be adapted to new settings.